Looking for the Right Helper? Here Are Singapore’s 5 Best Maid Agencies!
If you’re like many Singaporean families, you know just how invaluable a good domestic helper can be.
Juggling work, family, and home life isn’t easy, and a reliable helper makes all the difference. But with so many maid agencies out there, how do you know which one to trust?
Don’t worry—we’ve done the research for you! In this guide, you’ll find our top 5 picks for maid agencies in Singapore, along with what makes each one special.
Let’s make your search a breeze!
So, how did we come up with our top 5 picks? We know you want the best for your home and family, so we took this selection seriously.
Our team dug deep, looking at everything from how long each agency has been around (because experience really does matter!) to what real customers are saying about their services.
We paid close attention to agencies with glowing reviews, high satisfaction ratings, and a solid reputation in the industry.
But we didn’t stop there.
We also considered what makes each agency stand out—whether it’s a unique approach, special services, or even awards and recognition from trusted sources. And, where we could find it, we checked out helper retention rates, because happy helpers usually mean happy households.
In short, our process is all about finding agencies that truly go the extra mile. Ready to meet the top 5 maid agencies in Singapore? Let’s dive in!
Agency 1: Universal Employment Agency Pte Ltd
Let’s kick things off with Universal Employment Agency Pte Ltd—a real veteran in the industry!
Established way back in 1986, they’ve been helping Singapore families find the right helper for over 30+ years.
With that kind of experience under their belt, it’s no wonder they’ve built such a strong reputation for being reliable and professional.
What makes Universal stand out? For starters, they’re experts at matching families with helpers from the Philippines, Indonesia, and Myanmar, so whether you have specific cultural preferences or unique household needs, they’ve got you covered.
Plus, if you’re looking for someone who’s already in Singapore and ready to work right away, you’ll love their focus on transfer maids. This means you can often meet and interview candidates in person, making the process even smoother.
Another big plus: Universal Employment Agency has a consistently high retention rate, according to the Ministry of Manpower. Simply put, the helpers they place tend to stay in their jobs longer—great news for both employers and helpers!
Their glowing reviews on Google and Facebook say it all: customers love their professionalism, quality service, and how easy they make the whole hiring journey.
With decades of experience and a long list of happy clients, it’s clear why Universal Employment Agency is one of Singapore’s most trusted names in the business.
Agency 2: Green Employment Pte Ltd
Next up is Green Employment Pte Ltd, an agency that truly stands out for its heart. Their motto, “Nurturing Love & Compassion,” isn’t just a catchy phrase—it really shines through in the way they connect families with helpers. You can tell right away that they care about more than just filling a position; they’re all about building positive, caring relationships between employers and domestic helpers.
With two convenient locations in Toa Payoh and Serangoon, Green Employment makes it easy for families across Singapore to get the support they need. They have a strong focus on finding helpers from Indonesia, Myanmar, and the Philippines who are known for their compassionate nature—perfect if you’re looking for someone who’ll bring a gentle touch to your home.
But that’s not all! Green Employment also helps families looking for caregivers or transfer maids, so whether you need a little extra help around the house or specialized care, they’re ready to assist. And they don’t just disappear after the paperwork is done—their commitment to post-deployment support means both employers and helpers have someone to turn to if questions or challenges pop up later on.
Their dedication really pays off: with an impressive 4.9 rating on Google, it’s clear their clients appreciate the sincere, professional service. Many customers mention how the team goes above and beyond to make sure everyone finds the right fit. By focusing on ethical practices and genuine care, Green Employment is quickly earning a reputation as one of Singapore’s most trusted and respected agencies.
Agency 3: Maid Avenue
Moving along, let’s talk about Maid Avenue—a favorite among families who want great help at a reasonable price.
Proudly known as the “Best Affordable Maid Agency in Singapore,” Maid Avenue is perfect if you’re watching your budget but still want top-notch service.
What really sets them apart is their commitment to simplicity and transparency. Their fee structure is clear from the start, with no hidden costs lurking in the fine print—something that’s not always easy to find in this industry!
With more than 5,000 successful placements under their belt, Maid Avenue has plenty of happy customers. Their diverse pool of helpers comes from Myanmar, Indonesia, the Philippines, and India, so you’ll have plenty of choices to find someone who’s just the right fit for your household.
One of the coolest things about Maid Avenue is their Maid Finder platform. Instead of flipping through endless paper profiles, you can jump online and easily compare candidates, filtering by your specific needs.
It’s a real game-changer—making the whole process faster, clearer, and much less stressful. Users love how quick and responsive the service is, and many mention how simple it is to navigate the platform.
By focusing on affordability, clear communication, and clever use of technology, Maid Avenue is a fantastic pick for anyone looking for a cost-effective and hassle-free way to hire a domestic helper.
Agency 4: JForce
Now, let’s shine the spotlight on JForce—a team that’s quickly gaining a reputation as one of Singapore’s top maid agencies.
What sets JForce apart is their unwavering commitment to excellence and making sure every client walks away happy.
They offer a truly comprehensive range of services, so whether you’re looking for a helper from Indonesia, Myanmar, the Philippines, or Cambodia, or you need someone with experience in childcare or elderly care, JForce has you covered. Need help in a hurry? They also specialize in arranging transfer maids for families who need immediate assistance.
One thing you’ll really appreciate about JForce is their end-to-end support. They take care of everything—from helping you select the right candidate to managing all the travel and logistics for overseas hires. It’s a huge relief not having to worry about the nitty-gritty details!
JForce is also serious about doing things the right way. They follow all the guidelines set by Singapore’s Ministry of Manpower (MOM), so you can be confident that the hiring process is smooth and fully compliant.
Their meticulous screening process means every helper is carefully background-checked and their credentials are verified, giving you extra peace of mind about who’s coming into your home.
And it doesn’t stop there—JForce provides tailored training and integration support to help helpers settle in and succeed in their new roles. Clients often highlight how efficient, responsive, and genuinely caring the JForce team is, making the whole experience easy and reassuring from start to finish. If you’re looking for reliability, professionalism, and a truly supportive approach, JForce is definitely worth considering.
Agency 5: First Maid
Let’s wrap up this list with First Maid Pte Ltd—a name that’s earned plenty of trust among Singaporean families looking for reliable domestic help.
What makes First Maid really stand out is their extensive database of qualified helpers from a wide variety of countries, giving you lots of options to find just the right fit for your home.
First Maid takes customer satisfaction seriously—it’s the heart of everything they do.
Their unique “three fits” philosophy goes beyond just matching skills and experience.
They look at cultural alignment and the helper’s motivation too, so that both families and helpers enjoy a harmonious, long-lasting partnership.
This thoughtful, holistic approach means you’re more likely to find someone who truly fits into your household, not just on paper but in daily life.
The glowing reviews speak for themselves. With an “EXCELLENT” 4.7 rating from over 100 reviews on Trust Index, clients often highlight how fast, responsive, and responsible the agents are, making the whole hiring process feel easy and stress-free.
Many also mention the quality and teachability of the helpers they’ve received. It’s clear that First Maid’s dedication to careful matching and genuine support has built them a reputation as one of the most reliable and trustworthy agencies around.
Spotlight on Other Highly Recommended Agencies
While we’ve just covered the top five, Singapore’s maid agency scene is bustling with other fantastic options, each bringing their own strengths. This competitive market is great news for anyone searching for the perfect fit.
For instance, Good Day Maid offers an impressive 12-month replacement period, giving employers extended peace of mind. Their strong partnerships with overseas training centers and comprehensive post-placement support make them a reliable choice.
Alpha Employment Agency stands out for its meticulous selection process, including interviews, practical assessments, and ongoing training—even after helpers arrive in Singapore.
If experience matters to you, A1 Employment Agency is a veteran in the field, having served over 10,000 households in 20 years. They recruit from various countries and are accredited by the Philippine Overseas Employment Administration.
Thumbs Up Employment Agency is praised for its responsiveness, efficiency, and affordable pricing, especially for helpers from Indonesia and Myanmar. Their personalized matchmaking ensures a great fit for your household.
For those who value ethical hiring, We Are Caring is a standout. They use a fair-hiring model, are accredited to provide the Employer’s Orientation Programme, and handle all paperwork digitally for maximum convenience.
With 30 years of experience, Prestige Management Services is known for thorough screening and high retention rates. Wonderful Maid Agency, with over 40 years in the industry, is celebrated for helpful, prompt service and glowing Facebook reviews.
If speed is your priority, ZecruitX often secures helpers within three days and offers flexible payment options. Homekeeper Maid Agency is trusted for professionalism and genuine care for both employers and helpers.
Island Maid is one of the larger agencies, providing a wide range of services, from confinement nannies to helper lodging arrangements.
And don’t miss Maids Central—a rising star among Singapore’s agencies. Maids Central is known for its user-friendly online platform, transparent pricing, and a strong focus on matching families with well-trained, reliable helpers from Indonesia, Myanmar, and the Philippines. Their digital-first approach makes browsing, shortlisting, and hiring a helper straightforward and stress-free, and their attentive after-sales support consistently earns them positive reviews from satisfied clients.
With so many reputable agencies—including Maids Central—you’re truly spoiled for choice. No matter your needs or preferences, there’s an agency out there ready to help you find the right domestic helper and make the process as smooth as possible.
Remember, bringing someone new into your home is more than just a hiring decision—it’s about building trust and creating the right environment for both your family and your helper. As you weigh your options among Singapore’s top maid agencies, don’t hesitate to reach out with questions or even schedule a visit. Most reputable agencies are more than happy to walk you through their process, introduce you to available helpers, and provide clarity on what to expect.
Also, take some time to read through recent customer reviews and testimonials. Hearing directly from other families can offer real-world insights into each agency’s strengths and service quality. If you have specific needs—such as elderly care, infant care, or language preferences—be upfront about them. The best agencies are those that genuinely listen and strive to match you with a helper who fits your household dynamics.
Finally, don’t rush the process. The right match is worth a little extra time and effort. With careful consideration and open communication, you’ll be well on your way to welcoming a helper who not only meets your needs but also becomes a valued part of your home.
Wishing you all the best on your search for the perfect helper—and a harmonious, happy household ahead!